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EMERGENCY RESOURCES

BE PREPARED: RESOURCES AND UPDATES

Hurricane Safety

The impact from Hurricane Michael brought tropical storm conditions to many areas of South Carolina and North Carolina. Residents who were already struggling to recover from Hurricane Florence may have been impacted by the high winds and flooding from the recent storm.

AAA Carolinas is standing by to help our members.

If your property has been damaged and you’re insured with AAA Insurance, you can start your claim process online or by calling 800-228-9224.

File a Claim Online

HURRICANE ASSISTANCE
FEMA
Hurricane Michael Resources

American Red Cross
Disaster Relief & Recovery

Road Conditions
For members using our routing tool on AAA.com to help navigate road closures, keep in mind that it is updated regularly but not always updated immediately. To avoid being routed to closed roads please check www.ncdot.gov and www.scdot.org websites for road conditions and closures first. The DOT websites are the best source for up to the minute road closures. Or visit your local AAA office to get help with routing.

Don’t return to your local area until officials say it is safe to do so. Keep in mind that roads and bridges may be damaged. To verify road conditions call:

Let people know you’re safe. Register with the American Red Cross Safe and Well system so family and friends can find you.

Shelters
If you’re looking for rental housings or apartments because you can’t return home after a disaster, check FEMA Interim Housing Resources.

In North Carolina, call 211, visit the NC Department of Public Safety website for a list of shelters or download the ReadyNC mobile app.

In South Carolina, visit the SC Emergency Management Division website for a list of shelters or download the SC Emergency Manager app to find your zone based on GPS or by entering a physical address. Get the free app in the Apple Store or on Google Play.

Filing Claims
If upon returning home you notice that your property has been damaged and you’re insured with AAA, you can find claims filing information here.